Skip to content
Wealth Analytica logo

Client operations · Onboarding

The first thirty days, end to end

Onboarding is the stretch that decides the next ten years of the relationship. Fact-find depth, LoA timing, capacity-for-loss framing, the evidence that lives on the client record from day one. The pieces below cover the operational moves that compress onboarding time without thinning the file.

The onboarding stretch is the longest single stretch of the IFA workflow — from first contact through fact-find, LoA, KYC/AML, ATR and capacity-for-loss, suitability scoping, and the first written recommendation. The articles here are working notes on how to compress that stretch without trading evidence for speed. The cluster sits inside the broader Client operations pillar and reads alongside Regulatory & Compliance.

Articles

Single-system fact-find to proposal

How a single end-to-end system from fact-find through suitability and ongoing reviews changes time-per-client onboarding. The numbers from a 12-firm pilot, broken down by stretch.

Read →

Stop rekeying client data

The hidden tax of fact-find data living in one system, suitability in a second, and ongoing reviews in a third. What an integrated client record changes and how to migrate without breaking the file.

Read →